Lunar Store – Privacy Policy (Quick Guide)
We respect your privacy and protect your personal data. Here’s how we handle your information:
What We Collect
- You provide: name, email, phone, address, payment details, and support messages.
- Automatically collected: IP address, browser/device info, pages viewed, usage activity.
- From partners: payment confirmations (e.g., Paystack), delivery updates, vendor order details.
How We Use Your Data
- To process and deliver your orders.
- To manage your account and communicate with you.
- To improve our website and services.
- To prevent fraud and ensure security.
- To comply with legal requirements.
Legal Basis
- Contract: Needed to fulfil your orders.
- Consent: Where you’ve agreed (e.g., marketing).
- Legal obligation: Compliance with laws.
- Legitimate interest: Improving services and preventing fraud.
Who We Share With
- Vendors (to fulfil orders).
- Payment processors (to verify payments).
- Delivery partners (to ship your items).
- Service providers (hosting, analytics, support tools).
- Regulators or authorities (when legally required).
Cookies
- Essential: Keep the site working.
- Analytics: Help us improve.
- Preferences: Remember your settings.
- You can disable cookies in your browser, but some features may not work.
Data Retention
- Orders/transactions: Kept as long as required by law.
- Account info: Kept while your account is active.
- Deleted or anonymised when no longer needed.
Security
- We use encryption, access controls, and secure systems.
- No system is 100% secure, but we take reasonable steps to protect your data.
International Transfers
- Your data may be stored outside Nigeria.
- We apply safeguards to keep it protected under the Nigeria Data Protection Act 2023.
Your Rights
- Access your data.
- Correct inaccurate info.
- Request deletion (subject to legal requirements).
- Restrict or object to processing.
- Withdraw consent at any time.
Children’s Privacy
- Our services are for ages 18+.
- We don’t knowingly collect data from children.
Updates
- We may update this policy.
- The latest version will always be on our website.
Contact Us
- For privacy questions: Contact@shop.lunarinvestmentsbuildingservices.com.
- For general support: use our website support channels.
- You may also contact the Nigeria Data Protection Commission if needed.
This is a summary. For full details, please see our complete Privacy Policy.